1. Introduction

The protection and security of personal data is of paramount importance to the Transafrica Medical Supplies Ltd. We collect and process personal data in compliance with the applicable data protection and privacy laws and regulations, including the GDPR (EU Data Protection Regulation).

It is important for us that you are aware of which personal data are collected when you visit our website and when you make use of our services or offers. We also want you to be aware of how we use this data subsequently. Our privacy notice provides information on this and about how we protect your personal data from manipulation, loss, destruction or improper use.

2. How safe is your data?

We take technical and organizational security measures to protect your personal data against accidental or intentional manipulation, loss, destruction or access by unauthorized persons. The measures are designed to ensure the confidentiality and integrity of your data and to ensure the continued availability and resilience of the systems and services processing them. Our security measures include encryption of your data, firewalls and password protection. Our data processing and security measures are improved constantly in line with technological developments. Please note, however, that you are solely responsible for using adequately secured devices (e.g. antivirus software) when accessing our websites and services in order to avoid any unauthorized access by third parties.

3. How do we use your personal data?

‘Personal data’ refers to any information that identifies, or can be used to identify, you personally, for example your name, address, phone number, email address or invoicing details. We collect and process Personal Data only if permitted by law or if you have given prior consent. We will process and store your information as long as we are required to do so by law or until the reasonable fulfilment of the purpose for which it was collected.
Our processing of your Personal Data depends on your interaction with us and requires your consent or a legal basis. It includes the following:

a. Contact and information requests
We use your Personal Data to process and respond to your contact and information requests. Shipping the products you order as well as to address your inquiries about products.

b. Offline and online Marketing
We may inform you about our products, services, training courses, events and customer surveys in the field of dentistry. We may also conduct customer analysis, which may include the combination of data we receive from you offline and online, in order to provide you with customized information or offers as well as courses, events and customer satisfaction surveys which may be of interest to you in the field of dentistry.

4. With whom do we share your data?

Your Personal Data may be shared with third-party service providers, suppliers and other cooperation partners used by Transafrica Medical Supplies for processing your orders, requests and registrations for courses and events. Your Personal Data may also be shared with third-party service providers that provide support services to Transafrica Medical Supplies, including, for example, printers, lettershops, call centers, advertising agencies, internet and IT service providers and data centers. In addition, we may share your information with other affiliates of Transafrica Medical Supplies, in particular for support, processing, supply or marketing purposes.

Our service providers, suppliers and other cooperation partners may only process your Personal Data for our purposes. Any sharing of Personal Data with third parties and affiliates is subject to their compliance with our privacy and confidentiality terms.

5. Your right to object to processing

You have the right to object to the processing of your Personal Data by us, on grounds relating to your particular situation, subject, however, to applicable legal requirements or rights.

If you object to the processing of your data or want to revoke a given consent, please send a short message to our email address (info@transafricamedical.co.ke)

6. Cookies and web tracking

a. Cookies
Cookies are small files that are sent to your computer’s hard drive using your web browser or other programs. These are stored locally on your computer’s hard disk and kept ready for later retrieval.

b. Use of Cookies
Cookies are used on Transafrica Medical Supplies website

  • to facilitate and ensure required technical functions,
  • to make our website user-friendly,
  • to match your needs optimally or to evaluate visits to our website for marketing and optimization purposes.

Under certain circumstances, third-party cookies are also used (for example, when re-targeting) to enable functions and techniques from third-party providers.

Session cookies are only used for the session. These cookies are deleted after the session has ended, i.e. after leaving our website or closing the browser window.

Other cookies remain on your device for a longer period of time and allow us to recognize your browser on your next visit.

c. Approval or rejection of Cookies
You can approve or reject the use of cookies – also for web tracking – via your web browser settings. You can set your browser to notify you when cookies are being enabled or to reject cookies altogether. However, when you reject cookies, you will not be able to use all our website features. You can inquire about this facility for popular browsers at the following links:

7. Amendments

We reserve the right to update this privacy notice from time to time. The amended version of the privacy notice will be published on this website with a new version date. Therefore, please read through the privacy notice again when you revisit us. Access to and use of Transafrica Medical Supplies website and any data collected thereby are subject to the privacy notice published on the respective website at that time.